Return & Refund Policy

We want you to feel confident in your purchase. Because we sell supplements and ingestible products, our return policy is designed with health and safety in mind.

Return Window

You have 30 days after receiving your item to request a return.

Eligibility

To be eligible for a return, your item must be:

• Unopened, unused, and still in its original sealed packaging, and

• Accompanied by your receipt or proof of purchase.

For health and safety reasons, we cannot accept returns of opened, used, or unsealed supplements once the protective seal has been broken.

How to Start a Return

To start a return, contact us at contact.tryvitron@gmail.com. If your return is approved, we'll send you instructions on how and where to send your package, including the return address:

[RETURN ADDRESS]

Please don't send any item back before requesting a return — items sent back without an approved return request cannot be accepted.

Return Shipping Costs

• If your return is due to our error — a defective, damaged, or incorrect item — we cover return shipping and send you a prepaid label.

• If you're returning an unopened item for any other reason (change of mind), you are responsible for the return shipping cost, and original shipping charges are non-refundable.

Damaged, Defective, or Wrong Items

Please inspect your order as soon as it arrives. If your item is defective, damaged, or incorrect, contact us at contact.tryvitron@gmail.com within 7 days of delivery and include photos of the product and packaging. We'll evaluate the issue and make it right with a replacement or refund — in most cases there's no need to return an opened product.

Non-Returnable Items

The following cannot be returned or refunded:

• Opened, used, or unsealed products

• Sale or clearance items

• Gift cards

Exchanges

The fastest way to get what you want is to return your eligible (unopened) item, and once the return is approved, place a separate order for the new item.

European Union 14-Day Cooling-Off Period

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason, without justification. The item must still be unopened, unused, and in its original sealed packaging, with your receipt or proof of purchase. This statutory right applies in addition to the rest of this policy.

Refunds

Once we receive and inspect your return, we'll let you know whether your refund is approved. If approved, you'll be refunded to your original payment method within 10 business days. Please remember it can take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved and you still haven't received it, contact us at contact.tryvitron@gmail.com.